Montinari, Natalia (Economist)

Nicolò, Antonio (Economist)

Oexl, Regine (Economist)

2012-053

communication

incentives

mediocrity

reciprocity

We report evidence from an experiment where a principal chooses an agent out of two to perform a task for a fixed compensation. The principal’s payoff depends on the agent’s ex-ante ability and on a non-contractible effort that the agent has to exert once employed. We find that a significant share of principals select the mediocre agent (i.e. the one with the lower ex-ante ability). When the principal is allowed to send a message, mediocre agents exert more effort than agents with the higher ability, and principals who chooses mediocre agents on average have a larger payoff than principals who select agents with higher ability. This difference in effort overcompensates the difference in ability. Mediocre agents reciprocate more than agents who have ex-ante higher ability when the principals are able to make them feeling indebted.